Terms of Service

Effective Date: July 24, 2025

Welcome to Reba Express Cleaner LLC. By accessing and using our services, you agree to the following legally binding Terms of Service. Please read them carefully before registering or using our website and/or services.

These Terms apply to all users, clients, service providers, and visitors residing in the State of Florida or accessing our services from within the United States. If you do not agree to these terms, you may not access or use our services.

1. Acceptance of Terms

By registering or using any part of the Reba Express Cleaner LLC platform or services, you confirm that you are at least 18 years of age, have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. User Registration

To contract our services, you must submit complete contact information. You are responsible for safeguarding your account.

3. Permitted Use

You agree to use the site solely for lawful purposes. The following activities are strictly prohibited and may result in termination of your account and possible legal action:

  • Sexual harassment or misconduct of any kind
  • Circumventing the payment system (e.g., direct cash payments)
  • Misuse of the platform or service
  • Physical harm or threats to clients or providers
  • Allowing unauthorized third-party access to your account
  • Repeated cancellations or failure to honor scheduled appointments
  • Consistently low ratings without corrective action
  • Ignoring service standards provided by the company

All users must be of legal age and either own or reside at the serviced property.

4. Intellectual Property

All content on our platform — including logos, text, visuals, and software — is the property of Reba Express Cleaner LLC or its licensors. You may not copy, modify, distribute, or reproduce any part of our service without written consent.

5. Payments and Compensation

All transactions must be completed through our approved payment systems.

Reba Express Cleaner LLC disburses payments to contractors upon successful service completion. Payment issues or disputes must be reported to our support team immediately.

6. Changes to Terms

We reserve the right to modify these Terms at any time. Significant changes will be communicated via email or posted on our website. Continued use after changes indicates your acceptance of the revised Terms.

7. Liability Disclaimer

To the fullest extent permitted by law, Reba Express Cleaner LLC is not liable for indirect, incidental, or consequential damages arising out of your use or inability to use our platform.

We are not responsible for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, power outages, or internet service failures.

You are solely responsible for your actions and equipment used to access the platform.

8. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida and applicable federal laws of the United States. Any disputes shall be resolved in the appropriate courts located in Duval County, Florida.

9. Contact Us

For questions or concerns about these Terms, please contact:

Email: support@rebaexpresscleaner.com

Address: Reba Express Cleaner LLC, Jacksonville, FL, USA