Privacy Policy

Reba Express Cleaner LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with applicable laws of the United States and the State of Florida.

Who This Policy Applies To

This Privacy Policy applies to:

• Customers – Individuals who request and receive cleaning services from Reba Express Cleaner LLC.
• Service Staff – Individuals who are employed or contracted to perform cleaning services.
• Property Owners or Managers – Individuals who request services for their owned or managed properties on behalf of tenants or guests.

Information We Collect

We may collect the following categories of personal and technical information:

• Personal Information Name, address, phone number, email, payment method, and other identifiers you provide.
• Service Information Details of your requested services, service location, schedule, and preferences.
• Technical Information Device type, browser, IP address, and general usage activity on our website or platforms.
• Account Details If you register for an account, we collect username, password, and optional profile information.
• Verification Documents For service staff or partners, we may collect government-issued IDs, background checks, or licenses, where required.

How We Use Your Information

We use your information to:

• Provide and manage cleaning services.
• Communicate with you about your service bookings.
• Improve and personalize your experience.
• Process and secure your payments.
• Enforce safety standards and quality assurance.
• Comply with legal and regulatory requirements under Florida and U.S. law.

How We Share Your Information

We do not sell your personal information. We may share it only in the following limited circumstances:

• With payment processors or service platforms essential to operating our business.
• As required by law or in response to valid legal processes.
• With cleaning staff or contractors fulfilling your service requests.
• With emergency responders in cases of health or safety concerns.
• With our affiliated business entities under strict confidentiality agreements.

Data Security

We implement commercially reasonable safeguards to protect your personal data against loss, misuse, and unauthorized access. However, no data transmission over the internet is 100% secure. You use our platform at your own risk.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Inactive customer records may be purged after a set period unless retention is required by law.

Minimum Age and Consent

By using our services, you affirm that you are 18 years or older. We do not knowingly collect personal information from individuals under 18. If we become aware of such collection, we will delete the data.

Your Rights Under Florida and U.S. Law

Depending on your state of residence, you may have the right to:

• Access the data we hold about you.
• Correct or update inaccurate information.
• Request deletion of your personal data (with legal exceptions).
• Opt-out of certain uses of your information, including promotional messaging.

To exercise these rights, please contact us using the information below.

Policy Updates

We may update this policy periodically. Material changes will be communicated via our website or direct communication.

Contact Information

For questions or requests related to this Privacy Policy, please contact: